The Guaranteed Standards of Performance (GSOP) payments stipulate what an electricity distribution network operator must pay to a customer or relevant authority as appropriate if they fail to meet specified standards of performance. We amended the Electricity (Connection Standards of Performance) Regulations 2015 and the Electricity (Standards of Performance) Regulations 2015 on 31 July 2023 so that the payment amounts are updated each year to reflect inflation.
This publication specifies the payment amounts for Regulatory Year 2024/25 onward, which are derived by adjusting the values on or after 1 October 2023 by the percentage change in the CPIH index published for the month of January that distribution network licensees must put into place by 01 April 2024.