Switching Significant Code Review launch statement and request for expressions of interest to participate in Programme workgroups
Decision
Publication date
Industry sector
Supply and Retail Market
The objective of the Switching Programme, and this Switching Significant Code Review (SCR), is to improve customers' experience of switching, leading to greater engagement in the retail energy market by designing and implementing a new switching process that is reliable, fast and cost-effective.
In turn, this will build consumer confidence and facilitate competition, delivering better outcomes for consumers.