Social Energy Supply Energy Limited (“Social Energy”) ceased trading on 16 November 2021 and its licences to supply gas and electricity were subsequently revoked. As a result, the provisions of the provisional order, issued to Social Energy on 12 November 2021, are no longer in effect.
Social Energy’s customers have been transferred to British Gas under the Supplier of Last Resort (SoLR) process. If you would like any further information regarding the SoLR process and how this is being managed please see: Ofgem appoints British Gas to take on customers of Neon Reef Limited and Social Energy Supply Ltd | Ofgem
Provisional orders are issued in certain circumstances in accordance with the statutory framework and where certain conditions are satisfied. Further information regarding provisional orders is contained within our Enforcement Guidelines.
Suppliers are required to make Feed-in Tariff (“FIT”) Levelisation Payments on both a quarterly and annual basis, as per the requirements of Standard Licence Condition ("SLC") 33 and the Feed-in Tariffs Order 2012.
The provisional order was made following Social Energy’s failure to make its FIT Year 12 Quarter 2 Levelisation Payment of £28,735.97 by the deadline of 10 November 2021.
For information relating to this provisional order, please see the documents below.