This report is our annual update on the retail energy markets in Great Britain (GB). It shows the main trends in the retail markets for gas and electricity over the last year, including how the markets contribute to the outcomes we want for consumers, as outlined in our corporate strategy.
The report draws on our ongoing monitoring activities. It is part of a wider package of monitoring publications, including an annual report looking at recent developments in the wholesale markets, a report on trends in liquidity in the wholesale electricity market, and online energy market indicators, which we will regularly update throughout the year.
The report is not an assessment of how well competition is working in the retail markets, given the ongoing investigation of the Competition and Markets Authority (CMA), nor is it our response to the CMA’s provisional findings. Nevertheless, we consider that the analysis in this report supports the CMA’s findings.
You can view a summary of the report and download it in full below.