Non-domestic market review: decision
Decision
- Publication date
- Industry sector
- Supply and Retail Market
- Licence type
- Electricity Supply Licence
- Gas Supplier Licence
Today we are publishing our decision on new and updated rules for energy suppliers following our Non-Domestic market review. The outcomes we expect to see from our changes are fairer treatment for all Non-domestic customers, better support, and improved transparency to empower customers.
In coming to this decision, we have considered extensive stakeholder input, including from a Call for Input in February 2023, a policy consultation in July 2023, and a statutory consultation in December 2023. We have also taken into account information from direct engagement with stakeholders, as well as from business customer research.
Alongside this decision we are publishing our final Impact Assessment. We have also published non-confidential responses to our statutory consultation.