Non-domestic best practice guide for security deposits

Correspondence and other
Publication date
Industry sector
Supply and Retail Market
Licence type
Electricity Supply Licence
Gas Supplier Licence

Security deposits are one way in which suppliers manage their risk exposure when they determine a non-domestic consumer carries some credit risk. The use of security deposits can be a useful way to ensure a consumer is still able to receive an offer for supply. We are publishing this Best Practice document to guide suppliers and consumers on the practices we wish to see followed.