Iresa customers: Your questions on new supplier Octopus Energy

Guidance
Publication date
Industry sector
Supply and Retail Market

On 31 July 2018 we appointed Octopus Energy to take on Iresa’s customers after they ceased trading. This follows a competitive process we’ve run to get the best deal possible for Iresa customers. 

This guide will answer some of your questions on what happens now.

Your supply

Your contract

Switching supplier

Accounts in debt or credit

Payments through direct debit

Complaints and contacts