Ofgem is investigating whether Utilita Energy Limited (Utilita) is in compliance with Standard Licence Conditions (SLCs) 4A, 11B, 12 and 12A of its Electricity Supply Licence.
These SLCs relate to Operational Capability (SLC 4A), the Retail Energy Code (SLC 11B), Matters relating to Electricity Meters (SLC 12), and Matters relating to Theft of Electricity (SLC 12A).
Utilita is a domestic and non-domestic energy supplier based in Hampshire.
The opening of this investigation does not imply that we have made any findings of non-compliance by Utilita.
The Authority has widened the scope of this investigation to include SLCs 4A, 11, and 12A of Utilita’s Gas Supply Licence.
These SLCs relate to Operational Capability (SLC 4A), the Retail Energy Code (SLC 11), and Matters relating to Theft of Gas (SLC 12A).
Ofgem has notified Utilita of the Authority’s decision to expand the scope of the investigation.
The widening of the scope of this investigation does not imply that we have made any findings of non-compliance.