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In short:
Smart meters can help to create a more efficient energy market where there are benefits for consumers as well as the environment. For example, it will be much easier for customers to provide demand-side response. This is where customers can save money if they shift their usage from peak hours to other times during the day when cheaper, renewable electricity is produced.
We want to see a dynamic and competitive energy market where engaged, empowered consumers drive ever-increasing innovation, better standards and new products and services. In turn, these will deliver further benefits to consumers.