Energy Supplier Performance Scorecard - 2020
Reports, plans and updates
- Publication date
- Industry sector
- Supply and Retail Market
Related Links
The Energy Supplier Performance Scorecard is a tool from Ofgem to give information on quality of service and pricing for suppliers in the energy market in Great Britain. Select one of the charts below to view the latest information.
Data sources
The data comes from consumer research, sources that are either publicly available, provided by third parties or from responses to our information requests. Specific sources and relevant dates are listed with each chart. We are grateful to third parties for allowing us to reproduce their data.
You can find more detailed information about energy supplier performance on the Ofgem data portal.
Supplier performance in other sectors
Through the UK Regulators Network (UKRN), Ofgem, Ofwat, the Consumer Council for Water, Ofcom and the FCA have developed performance scorecards on these key areas for the energy, water, telecommunications and financial services sectors.
The UKRN brings together regulators from the UK’s utility, financial and transport sectors to benefit consumers and the economy. We are a member of the UKRN and work with other regulators to share knowledge, explore cross-cutting issues and build better ways of working. For more information about the UKRN please click on this link to their website.
Please click on the links below to access scorecards in other sectors:
Data sources
The data comes from consumer research, sources that are either publicly available, provided by third parties or from responses to our information requests. Specific sources and relevant dates are listed with each chart. We are grateful to third parties for allowing us to reproduce their data.
You can find more detailed information about energy supplier performance on the Ofgem data portal.
Supplier performance in other sectors
Through the UK Regulators Network (UKRN), Ofgem, Ofwat, the Consumer Council for Water, Ofcom and the FCA have developed performance scorecards on these key areas for the energy, water, telecommunications and financial services sectors.
The UKRN brings together regulators from the UK’s utility, financial and transport sectors to benefit consumers and the economy. We are a member of the UKRN and work with other regulators to share knowledge, explore cross-cutting issues and build better ways of working. For more information about the UKRN please click on this link to their website.
Please click on the links below to access scorecards in other sectors: