In joining the scheme, participants agree to be subject to audits to verify their eligibility for the scheme and compliance with their ongoing obligations. We select installations for audit based on various factors, including random sampling. Anyone can be selected for an audit check at any time, and checks can happen multiple times.
If we suspect or discover that you’re not complying with your ongoing obligations, or that your installation was accredited based on incorrect information, we have the right to suspend all or part of your payments while we investigate. Once we have concluded the investigation, you will be informed of our decision and any action that will be taken. If we find that a non-compliance has occurred, depending on its severity, we may withhold all or part of your payments, or revoke your installation’s accreditation.
Audits can take place pre-accreditation and post accreditation. Audits can also be desk based or require site visits.
For more information, see Section 10 of Chapter 3 in the Essential guide.