Standard licence condition ("SLC") 8 of the Licence requires that the licensee has in force an approved statement that sets out details of the Safety and Security of Supplies Enquiry Service.
Vital Energi Power Networks Limited submitted its proposed Safety and Security of Supplies Enquiry Service Statement to us as part of the licence application process.
In this letter, we approve Vital Energi Power Networks Limited's statement following our assessment that it meets the requirements of SLC 8.
We note that this submission is in advance of Vital Energi Power Networks Limited commencing operations as an Independent Distribution Network Operator ("IDNO"). Therefore, we expect the IDNO to review the accuracy and effectiveness of its Enquiry Service after it has begun to operate. The review should consider how other network operators fulfil their obligations, and what stakeholders consider to be best practice.