Decision on Ofgem's Statement of Policy in respect of Financial Penalties and Consumer Redress
Decision
- Publication date
On 31 March 2014 we published a consultation on the Authority’s proposed financial penalties and consumer redress policy statement for enforcement cases under the Gas Act and Electricity Act.
This letter sets out the Authority’s position on the key points made by stakeholders. It also outlines the main changes to the policy statement that the Authority has decided to make as a result of the consultation.