Decision on moving to reliable next-day switching

Decision
Publication date
Industry sector
Supply and Retail Market
Distribution Network

We want consumers to be able to reliably switch supplier the next day. We believe that this should be achieved by replacing the existing network run gas and electricity switching services with a new centralised switching service, run by the Data and Communications Company (DCC). We propose to lead a programme of work to deliver these policy proposals for consumers by 2019.