Ofgem is investigating whether Maxen Power Supply Limited (Maxen Power) is in compliance with Standard Licence Conditions ("SLC") SLC0A, 4A, 7A, 7.3, 14 and 14A of the Gas and Electricity Supply Licenses.
These SLCs relate to treating microbusinesses fairly, operational capability, deemed rate pricing, terms of contracts, supply to microbusiness customers and customer transfer and transfer blocking.
Maxen Power is a UK based non-domestic utilities supplier based in Essex.
The opening of this investigation does not imply that we have made any findings of non-compliance by Maxen Power.