Infographic guide: Smart means - engaged consumers

Guidance
Publication date
Industry sector
Supply and Retail Market

See for a plain-text version of this infographic.

You may experience difficulty viewing this infographic in Internet Explorer. We recommend using Google Chrome to view infographics on the Ofgem website.

In short:

More empowerment means greater consumer involvement and participation in energy markets.

In a more competitive environment, providers should seize the opportunity to engage consumers with new products and services and different ways to engage in the market.