Heat networks regulation: consultation webinars

Reports, plans and updates
Publication date
Industry sector
Supply and Retail Market

Between November 2024 and January 2025, we will host a series of webinars to support anyone who wants to respond to the following consultations:

Learn about our heat networks consultations 

These webinars will explain the key proposals in each consultation and give you the chance to ask questions.  Each webinar covers a different topic. If you are interested, we recommend you register to attend them all.

Heat networks regulation: Implementing consumer protections consultation

Webinar 1: Tuesday 21 November 3:30pm to 5pm

This webinar focuses on:

  • the definitions of regulated activity
  • network type
  • shared ground loops/ambient loops
  • bulk supply

Register to attend 

Webinar 2: Wednesday 11 December 10:30am to 12pm

This webinar covers the measures being proposed to mitigate the risk and impact of heat network failure. This will include:

  • financial resilience and monitoring
  • operations and supply continuity plans
  • contractual step-in
  • last resort direction
  • special administration regime
  • transfer schemes 
  • funding options

Register to attend 

Webinar 3: Thursday 9 January 3pm to 4:30pm

This webinar focuses on:

  • Guaranteed Standards of Performance
  • complaints
  • billing and transparency
  • back-billing
  • heat supply agreements

Register to attend 

Webinar 4: Tuesday 14 January 3:30pm to 5pm

This webinar focuses on: 

  • standards of conduct
  • fair pricing 
  • vulnerability

Register to attend 

Heat networks regulation: authorisation and regulatory oversight consultation

Webinar 1: Thursday 28 November 2:30pm to 4pm

This webinar focuses on:

  • authorisation conditions
  • single operator proposals
  • the Initial Period
  • registration and authorisation, including managing changes to authorisations

Register to attend 

Webinar 2: Thursday 5 December 2:30pm to 4pm

This webinar focuses on:

  • market segmentation to support a proportionate approach to regulation
  • monitoring
  • audit
  • compliance 
  • enforcement

Register to attend

Stay up to date

If you would like to be added to our distribution list for future heat networks updates and engagement opportunities, please email heatnetworksregulation@ofgem.gov.uk.