Heat networks regulation: consultation webinars
Reports, plans and updates
- Publication date
- Industry sector
- Supply and Retail Market
Between November 2024 and January 2025, we will host a series of webinars to support anyone who wants to respond to the following consultations:
- Heat networks regulation: implementing consumer protections (published with the Department for Energy Security and Net Zero)
- Heat networks regulation: authorisation and regulatory oversight
Learn about our heat networks consultations
These webinars will explain the key proposals in each consultation and give you the chance to ask questions. Each webinar covers a different topic. If you are interested, we recommend you register to attend them all.
Heat networks regulation: Implementing consumer protections consultation
Webinar 1: Tuesday 21 November 3:30pm to 5pm
This webinar focuses on:
- the definitions of regulated activity
- network type
- shared ground loops/ambient loops
- bulk supply
Webinar 2: Wednesday 11 December 10:30am to 12pm
This webinar covers the measures being proposed to mitigate the risk and impact of heat network failure. This will include:
- financial resilience and monitoring
- operations/supply continuity plans
- contractual step-in
- last resort direction
- special administration regime
- transfer schemes
- funding options
Webinar 3: Thursday 9 January 3pm to 4:30pm
This webinar focuses on:
- Guaranteed Standards of Performance
- complaints
- billing & transparency
- back-billing
- heat supply agreements
Webinar 4: Tuesday 14 January 3:30pm to 5pm
This webinar covers our proposal to implement Standards of Conduct guided by the following overarching consumer objective: that each consumer, including domestic consumers in vulnerable situations, is treated fairly.
Heat networks regulation: authorisation and regulatory oversight consultation
Webinar 1: Thursday 28 November 2:30pm to 4pm
This webinar focuses on:
- authorisation conditions
- single operator proposals
- the Initial Period
- registration and authorisation, including managing changes to authorisations
Webinar 2: Thursday 5 December 2:30pm to 4pm
This webinar focuses on:
- market segmentation to support a proportionate approach to regulation
- monitoring
- audit
- compliance
- enforcement.
Stay up to date
If you would like to be added to our distribution list for future heat networks updates and engagement opportunities, please email heatnetworksregulation@ofgem.gov.uk.