Decision on reforming suppliers’ meter inspection obligations

Licence modification
Publication date
Industry sector
Supply and Retail Market
Distribution Network
Licence type
Electricity Supply Licence
Gas Supplier Licence

Gas and electricity suppliers have a licence obligation to inspect their customers’ meters at least every two years, unless we consent to other arrangements. We reviewed this licence obligation’s ongoing contribution to protecting consumer interests in our July 2015 consultation. In November 2015 we published our statutory consultation on our position to repeal the meter inspection conditions and published our proposed licence modifications.

Our decision is to repeal the two-yearly meter inspection licence conditions in gas and electricity in their entirety. We consider other legal obligations to be more effective and efficient tools for achieving the policy objectives.

This page sets out our decision and contains the modification notices.