Ofgem opens compliance engagement into British Gas, EDF, E.ON, Octopus, OVO and Scottish Power relating to smart meter obligations
Decision
- Publication date
- Industry sector
- Supply and Retail Market
- Licence type
- Electricity Supply Licence
- Gas Supplier Licence
Ofgem is undertaking compliance engagement with British Gas, EDF, E.ON, Octopus1, OVO and Scottish Power relating to their smart meter installation obligations and smart meters already installed but not operating in smart mode.
This compliance engagement will examine whether these suppliers are in compliance with the requirements of Standard Licence Conditions (SLC) 39A and 49 of the Electricity Supply Licence and 33A and 43 of the Gas Supply Licence and, if not, how they can bring themselves into compliance as soon as possible.
SLCs 39A of the Electricity Supply Licence and 33A of the Gas Supply Licence relate to suppliers installing a set number of qualifying smart meters between 1 January and 31 December each year, from 2022 until 2025, (known as the Targets Framework). Ofgem monitors performance against these targets on an annual basis.
SLCs 49 of the Electricity Supply Licence and 43 of the Gas Supply Licence relate to suppliers taking all reasonable steps to ensure that smart meters already installed operate in smart mode.
The opening of these compliance cases does not imply that Ofgem has made any findings about non-compliance by British Gas, EDF, E.ON, Octopus, OVO and Scottish Power. As with any compliance engagement, the outcome could range from a decision that there is no need for any further action through to the opening of an enforcement investigation, if appropriate.
1 Octopus, including Bulb Energy