Decision on OPR Guidance March 2021
Decision
- Publication date
- Company
- Smart DCC Limited
- Industry sector
- Distribution Network
- Supply and Retail Market
- Decision for
- OPR Guidance Consultation January 2021
In January 2021, we consulted on the guidance for the revised Operational Performance Regime (OPR). The regime financially incentivises DCC’s performance in three main areas: system performance, customer engagement and contract management.
In March 2021 we published the Decision on DCC OPR Guidance. This document sets out our decisions relating to the OPR Guidance to enable implementation. This includes setting the performance levels and values for the system performance penalty mechanisms; and detailed processes for the customer engagement and contract management incentives. It also included our decisions on a transitional year to provide greater certainty to stakeholders around the implementation of the new regime.
Alongside this decision we published the OPR Guidance, Terms of Reference and direction to implement our decisions on the OPR, incorporating stakeholder feedback.
We are now publishing a revised version of the OPR Guidance to include interim System Performance measures in place from RY22/23, small changes in relation to Customer Engagement and Contract Management, and remove the Transition Phase section which is no longer relevant. We are also publishing the decision letter on the revised OPR Guidance, where we explain the rationale for these changes.