Notice under Part H of Charge Restriction Condition (CRC) 2C (Broad Measure of Customer Service Adjustment) of the proposed text of the Stakeholder Engagement and Consumer Vulnerability Guidance

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

It is important that network licensees engage with stakeholders and help address consumer vulnerability – the RIIO-ED1 Stakeholder Engagement and Consumer Vulnerability (SECV) Incentive drives network companies to do this.

The SECV Guidance Document outlines the scope of the incentive, the submission process and our assessment process.

This document gives Notice to all electricity distribution network operators of our proposal to issue the SECV Guidance document.

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Grant McEachran

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