Ofgem Welsh Language Scheme Annual Summary: 2019-20
Reports, plans and updates
- Publication date
In accordance with Ofgem’s Welsh Language Scheme, this report sets out Ofgem’s current provision of Welsh Language services and reporting, relating to the following areas:
- Organising and Delivery of Services
- Forward planning and procurement
- Dealing with the Welsh speaking Public
- Publicising Bilingual Services
- Contracted Services in Welsh
- Complaints
- Grievances