Debt Strategy: a 'reset' and 'reform' for customers in debt
Reports, plans and updates
- Publication date
- Industry sector
- Supply and Retail Market
Our strategy outlines proposals to reset the debt and raise debt standards. This includes proposals for a debt relief scheme, a ‘Debt Guarantee’ and standardising the approach suppliers take to assessing a customer’s ability to pay.
It also discusses how we might look at features of the energy market to prevent debt from being built up in the first place whilst enabling appropriate debt recovery by energy suppliers.
You can read about our proposals in the Improving debt standards in the domestic retail market and Resetting the energy debt landscape: the case for a debt relief scheme consultations.