Review of Protection for Vulnerable Customers from Disconnection
- Publication type:
- Consultation
- Publication date:
- Closed date:
- 20 November 2009
- Status:
- Closed (with decision)
This review assesses the robustness of processes that suppliers have in place to protect vulnerable customers from disconnection. A number of changes have been made to industry processes and we are consulting on changes to licence conditions
Respond name
V Carter