The Tariff Information Label gives you key information about your energy tariff. It aims to help you easily compare your tariff with others available. Suppliers have to give a Tariff Information Label for each of their tariffs, in a clear and easy to understand form free of charge. You’ll usually find the label on your energy bill or annual statement, and suppliers must publish a label for each of their live tariffs on their website. You can directly request it from your supplier too, and they must also provide it when informing you about the principal terms of a contract.
The label includes the key features of a tariff, which usually includes things such as:
- Supplier’s name
- Tariff name
- Tariff type (e.g. fixed or variable)
- Payment method (e.g. Direct Debit)
- Unit rate* – measured per kWh, this is the price you pay for the energy you use
- Standing charge* - a fixed monthly/daily amount that you pay your electricity/gas supplier for maintenance and other costs, such as maintaining connection to the power network
- Tariff end date (if applicable)
- Price guarantee – if the price is guaranteed until a given date this is shown here
- Exit fees – if the supplier charges a penalty for switching from a tariff before its end date, the level of the amount is shown here
You may need to provide your address or postcode to access an online Tariff Information Label, but should not need any other information.
*The label will state whether these charges are inclusive or exclusive of VAT